Table of Contents
- Where Domestic Helper Jobs Are Available
- How to Search for Jobs: Platforms vs Agencies
- How to Build a Profile That Gets You Hired
- Documents You Need to Apply
- How to Ace Your Interview
- Reading Your Contract: What to Check Before You Sign
- Certifications and Training That Help You Stand Out
- Protecting Yourself: Scams, Fees, and Your Rights
- After You Are Hired: Getting Started Well
Where Domestic Helper Jobs Are Available
Domestic worker jobs are available across Asia and the Middle East, with four major markets hiring the most helpers:
Hong Kong
Hong Kong is one of the most active markets for domestic helpers, particularly Filipinos and Indonesians. The minimum salary is HK$5,100 per month (effective September 2025), and the average market salary in 2026 is HK$5,430/month. Your employer must also provide free food or a food allowance of HK$1,236/month, free accommodation in their home, medical care, and a return air ticket when your contract ends.
Hong Kong operates under a live-in requirement: all Foreign Domestic Helpers (FDHs) must live in their employer's residence. Contracts are typically 2 years. Key skills employers look for: cooking (especially Cantonese dishes), childcare, elderly care, and housekeeping.
Helpers with special skills can earn significantly more:
- Drivers: HK$15,000–HK$20,000/month
- Elderly caregivers with Cantonese or nursing skills: HK$6,000–HK$9,000/month
Singapore
Singapore has a large domestic helper community, with most families hiring Indonesian or Filipino workers. Salaries typically start at SGD 550–800/month depending on experience and nationality. Employers must provide a rest day each week and suitable accommodation. Singapore requires a medical check before you start work.
UAE (Dubai and Abu Dhabi)
The UAE hires helpers from the Philippines, Indonesia, Sri Lanka, and India, among others. Salaries are typically AED 1,000–1,800/month. Employers provide accommodation and meals. The UAE has a kafala (sponsorship) system, meaning you are tied to your employer for the duration of your contract.
Saudi Arabia
Saudi Arabia is the largest employer of domestic workers in the Gulf. Salaries vary by nationality and role, typically SAR 400–800/month. Extended-family households are common. Arabic is the main language, though some international families use English.
How to Search for Jobs: Platforms vs Agencies
There are two main ways to find domestic helper work: through a recruitment agency or through an online direct-hire platform. Each has trade-offs.
Recruitment Agencies
Agencies match helpers with employers, handle paperwork, and manage the placement process. However, they often charge significant fees — sometimes one to two months' salary, or more. In some countries, these fees are capped by law:
- Hong Kong agencies cannot charge helpers more than 10% of their first month's wages (maximum HK$499). If an agency charges more, they are breaking the law.
- Indonesian agencies are capped at HK$15,550 total (including training, service fees, and visa processing) for helpers going to Hong Kong.
- Philippine agencies are not permitted to charge placement fees to overseas workers going to Hong Kong. Training, medical, and document fees are allowed, but not placement fees.
If an agency is asking for large upfront payments, check your country's laws before paying anything.
Online Platforms
Online direct-hire platforms let you create a profile, browse job postings, and apply to families directly — without an agency standing in the middle. The best platforms are free for helpers.
HelperEx (helperex.com) is one such platform operating in Hong Kong and Singapore. It is completely free to use as a helper — there are no registration fees, application fees, or any charges at any point. You can:
- Create a full profile in English, Tagalog, or Bahasa Indonesian
- Browse job postings from verified employers
- Apply with one click
- Chat directly with employers via WhatsApp
- Track your application status
- Access Zoe, a free AI assistant for visa guidance, rights information, and job-matching
The advantage of direct platforms: transparency. Every job posting shows the salary, family size, duties, location, and whether a private room is provided — before you even apply.
How to Build a Profile That Gets You Hired
Your profile is your first impression. On most platforms, employers browse profiles before deciding who to contact. A weak or incomplete profile means fewer views and fewer messages.
Complete Every Section
Most platforms track profile completion with a percentage indicator. Aim for 100%. Incomplete profiles rank lower in employer searches and miss out on AI-matched recommendations.
Key sections to fill in:
- Personal information: name, nationality, age, current location
- Work experience: previous employers with dates, locations, and duties. Be specific — list duties like "cooked daily meals for a family of 4," not just "cooking."
- Skills: childcare, cooking, elderly care, housekeeping, driving, infant care, first aid, and others
- Certifications: TESDA NC II, first aid certificates, cooking certificates, anything formal
- Preferred salary: set a realistic figure based on your experience and the market rate
- Availability: when you can start, whether you prefer live-in or live-out, which region
Upload a Good Profile Photo
Use a clear, recent headshot with good lighting. Smile. Wear tidy, professional clothes. Employers are making a first impression of you from your photo — make it a good one.
Add Cooking Photos
This is one of the most underrated steps. In Hong Kong especially, cooking is a major priority for employers. Many helpers are strong cooks but have no way to show it on a text profile.
Most platforms, including HelperEx, allow you to upload up to 6 photos of dishes you have cooked. Upload clear, appetising photos of meals you regularly prepare — both dishes from your home country and local dishes (Cantonese, Filipino, Indonesian, halal food, etc.).
Helpers with cooking photos consistently receive more employer contacts than those without.
Get Verified
Many platforms offer a verification badge for helpers who complete an identity or screening process. Verified profiles appear more trustworthy to employers and often rank higher in search results. If the platform offers this, do it.
Be Honest About Your History
If you have had multiple employers, broken contracts, or gaps in your employment, you do not need to hide them — but you do need to be ready to explain them. Honest, direct explanations are far better than profiles that raise questions employers will ask anyway during the interview.
Documents You Need to Apply
Before you start applying, gather these documents. Having them ready speeds up the process and shows employers you are organised:
Identity and immigration:
- Valid passport (at least 6 months before expiry)
- Current visa or residency permit (if already working abroad)
- HKID or equivalent (if already in your destination country)
Employment history:
- Release letter or certificate of employment from your most recent employer
- Previous employment contracts (proof of experience)
- Reference or recommendation letters from past employers, if available
Certifications:
- TESDA NC II or equivalent (Philippines)
- Cooking certificates
- First aid certificates
- Any relevant training certificates
Medical:
- Recent medical check-up results (some employers and all Singapore employers require this)
Keep both physical and digital copies of all documents. Many first interviews are now conducted via WhatsApp or Zoom, and employers may ask you to show documents on screen.
How to Ace Your Interview
Getting contacted for an interview is a great sign. Here is how to make the most of it.
Prepare Before the Interview
- Study the job description carefully. Think about which of your skills match what the family needs.
- Practice your answers to common questions: Why are you looking for a new employer? What are your cooking skills? What experience do you have with children or elderly care?
- Prepare your own questions about the role: What are the children's ages and routines? Is a private room provided? Are there specific cooking preferences?
Online Interviews (WhatsApp / Zoom)
Most first interviews are now done online. Tips for online interviews:
- Find a quiet place with good lighting
- Test your internet connection in advance
- Dress neatly — the employer can see you
- Have your documents nearby in case they want to see them
- Speak clearly and at a steady pace
In the Interview
Be punctual. Even for a video call, joining on time matters.
Be specific, not general. Instead of "I am good at cooking," say: "In my last job, I cooked Filipino and Chinese meals every day for a family of four, including Cantonese dishes like steamed fish and stir-fried vegetables."
Show interest in the family. Ask about the children's schedules, the household's preferences, whether there are elderly members to care for. Employers prefer helpers who seem genuinely engaged.
Be honest about what you cannot do. It is better to say "I have not done newborn care before but I am willing to learn" than to claim skills you do not have. Mismatched expectations after hiring often lead to contract termination.
Country-specific tips:
- Hong Kong: Employers often care about Cantonese communication skills, especially if there are elderly family members. Cooking Cantonese and Filipino food is a major plus.
- Singapore: English is the main working language. Employers value discipline, respect for multicultural norms (Malay, Chinese, Indian households), and school-schedule awareness.
- UAE: Show openness to halal food preparation, modesty in dress, and awareness of Islamic practices. Communication is usually in English.
- Saudi Arabia: Emphasise patience, flexibility, and respect for Islamic culture. Extended-family households are common.
Reading Your Contract: What to Check Before You Sign
Before you accept any job offer, read the full contract carefully. Never sign anything you do not understand.
Key things to check:
| What to Check | What to Look For |
|---|---|
| Salary | Must meet the legal minimum in the destination country |
| Food | Free food OR food allowance paid each month |
| Accommodation | Private room specified (or confirmed verbally) |
| Working hours | Standard duties and any additional responsibilities |
| Rest days | At least one full rest day per week (required by law in HK and SG) |
| Contract duration | Typically 2 years in Hong Kong |
| End-of-contract | Return airfare responsibility |
| Termination | Notice period and conditions for early termination |
In Hong Kong, the Standard Employment Contract is a government-regulated form. Employers cannot change or remove legally required terms. If anything looks different from the standard contract, ask questions before signing.
If you are unsure about any clause, ask the Zoe AI assistant on HelperEx, or contact your country's consulate or a local labour support NGO.
Certifications and Training That Help You Stand Out
In a competitive job market, certifications make your profile more attractive and can justify higher salary expectations.
TESDA Domestic Work NC II (Philippines)
The Technical Education and Skills Development Authority (TESDA) offers the Domestic Work NC II Certification — the most widely recognised domestic work qualification for Filipino workers. It covers:
- Housekeeping and cleaning
- Food preparation and cooking
- Laundry
- Childcare and infant care
- Elderly care
- First aid and safety
- Communication skills
The program takes around 216 hours to complete (roughly two months). It is free or very low cost at most TESDA-accredited training providers. Financial assistance is available for those who need it.
Employers and consulates recognise the TESDA certificate as a formal qualification. It increases your credibility and can help you access better jobs.
Other Useful Certifications
- First Aid and CPR certification: Widely valued, especially for households with infants, young children, or elderly members
- Infant and newborn care training: A strong differentiator for families with babies
- Cooking certificates: Relevant in Hong Kong and UAE where cooking skills are a top priority
- Elderly care courses (e.g., Utility Caregivers Course in Hong Kong): Valued in HK for helpers caring for seniors
Even short, low-cost courses add credibility to your profile.
Protecting Yourself: Scams, Fees, and Your Rights
Job searching abroad comes with real risks. Here is what to watch out for.
Illegal Fees
As covered above, there are strict legal limits on what agencies can charge helpers in your home country. Before you pay anything, verify:
- Is this agency licensed?
- Are the fees within the legal limits for your country?
- Can you get an itemised receipt?
Never pay large upfront fees to an agency that has not produced a verified job offer. Legitimate agencies operate within the law.
Fake Job Offers
Be cautious of job offers that:
- Promise very high salaries with no details
- Ask for payment before an interview
- Pressure you to decide immediately
- Come from unofficial channels (random Facebook messages, etc.)
Always use verified platforms and licensed agencies.
Your Rights in Hong Kong
Once working in Hong Kong, you are protected by the Employment Ordinance. Key rights:
- Minimum salary of HK$5,100/month (2026). Your employer cannot pay less.
- One rest day per week (full 24-hour rest day)
- 12 statutory holidays per year
- 7–14 days annual leave depending on years of service
- Free food or HK$1,236/month food allowance
- Free accommodation in your employer's home
- Free medical treatment from your employer
- Return airfare at end of contract
- Your employer cannot take your passport or any of your documents
If any of these rights are violated, contact:
- Hong Kong Labour Department: +852 2717 1771
- Hong Kong Immigration Department: +852 2824 6111
- Philippines Consulate Hong Kong: 2823-8501
- Indonesia Consulate Hong Kong: 2890-4421
- HELP for Domestic Workers (free legal advice and counselling): 2523-4020
If you are in a dangerous or abusive situation, call 999 (Police) or Bethune House for emergency accommodation: 2721-3119.
After You Are Hired: Getting Started Well
Getting the job is just the beginning. How you handle your first weeks sets the tone for your whole contract.
Your First Day
Your first day will likely involve:
- Being shown around the home
- Meeting all family members
- Learning the house rules and daily routine
- Understanding specific duties and preferences
Take notes if you need to. Ask questions rather than guessing. Employers appreciate helpers who take their role seriously from day one.
Stay in Touch With Family
Working overseas is mentally challenging. Loneliness, homesickness, and culture shock are real. Make regular plans to communicate with family and friends back home — weekly calls, WhatsApp groups, video chats. This is important for your mental health and your performance at work.
Many cities also have large Filipino and Indonesian communities. In Hong Kong, domestic helpers gather in Central on Sundays. These communities are a valuable source of friendship, support, and practical advice.
Manage Your Money Well
A major reason to work abroad is to support your family financially. Make a budget:
- How much will you send home each month?
- How much do you need for daily expenses (transport, phone, personal items)?
- Can you save anything for emergencies or long-term goals?
Organisations like Enrich Hong Kong offer free financial literacy workshops for domestic workers. Take advantage of them.
Frequently Asked Questions
How do I find legitimate domestic helper jobs online? Use verified platforms with published fee policies and employer reviews. HelperEx, for example, is free for helpers and lists only verified employer job postings. Avoid responding to unsolicited job offers through social media without verification.
Is it free to sign up as a helper on job platforms? Legitimate platforms are free for helpers. HelperEx, for example, charges helpers nothing at any stage — no registration fee, no placement fee. If a platform asks helpers to pay to apply, that is a red flag.
What is the minimum salary for a domestic helper in Hong Kong in 2026? The Minimum Allowable Wage (MAW) is HK$5,100/month as of September 2025. Employers must also pay either free food or a food allowance of HK$1,236/month.
Do I need the TESDA NC II certificate to work in Hong Kong? It is not mandatory, but it is strongly recommended. The certificate is widely recognised by employers and can help you negotiate a higher starting salary. It takes about two months to complete and is free or low-cost at most TESDA training centres.
Can I apply for jobs in Hong Kong while I am still overseas? Yes. Platforms like HelperEx allow overseas helpers to create profiles and apply for jobs. The employer can choose an Overseas Hiring add-on to process your visa from abroad.
What is a "finished contract" helper? A helper whose 2-year contract has ended and who is currently free to be hired. Finished-contract helpers are popular with Hong Kong employers because the local visa process is simpler and faster than overseas hiring.
What should I do if my employer is not paying me the correct salary? Keep records (bank statements, text messages, salary receipts). Contact the Hong Kong Labour Department at 2717 1771. You can file a complaint, and the Labour Department will investigate. You do not need to wait until your contract ends to report underpayment.
Can I change employers if I am unhappy with my current job? In Hong Kong, you can change employers before the end of your contract in certain circumstances (with your employer's consent, or in cases of abuse or contract violation). This is called a "break contract" situation and involves additional immigration steps. Contact Zoe on HelperEx or the Immigration Department for guidance on your specific situation.




